Frequently Asked Questions
📌 What payment methods are available?
We accept the main payment methods to ensure security and convenience:
- Instant payments: MB WAY
- Credit and debit cards: Visa, Mastercard and American Express
- Multibanco (MB) references
- Payshop
📌 What is your returns policy?
Our goal is for every customer to be completely satisfied with their purchase.
If this is not the case, please contact us and we will do our best to find a fair solution.
You can view our full policy [here].
📌 When will I receive my order?
We work to dispatch your order as quickly as possible.
Once shipped, you will receive an email with all tracking information.
The average delivery time for mainland Portugal is 1 to 2 business days.
📌 Where are the products manufactured?
Our own supplements are produced in Portugal, ensuring maximum quality and and reliability.
The remaining partner brands we offer are produced in the European Union, following the same quality and safety standards.
📌 How much does shipping cost?
For orders over €40, shipping is FREE (Mainland Portugal).
For orders , the shipping cost is €3.99.